Frequently Asked Questions
How can I pay?
Via Sage Pay using a secure server, where your credit/debit card details will be treated in the utmost confidence. Also payments can be made through Google Checkout which is a fast online secure payment system.
By cheque or postal order. Cheques should be made payable to rugtraders.co.uk and be sent to:-
Wharfebank Business Centre
What are your delivery costs?
Deliveries are generally free. See "Delivery arrangements".
How and when will the rug be delivered?
By professional courier. See "Delivery arrangements".
Can I return my purchase?
Yes. See our "Returns policy".