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FAQs

How can I pay?

We take payments via Sage Pay using a secure server, where your credit/debit card details will be fully protected. Payments can be also made through Google Checkout, which is a fast & secure online payment system.

You can also pay by cheque or postal order. Cheques should be made payable to Rug Traders and be sent to:-

Rug Traders
Sandals Mill
Cliffe Avenue
Baildon
BD17 6PB

What are your delivery costs?

Deliveries are generally free. See “Delivery arrangements”.

How and when will the rug be delivered?

By professional courier. See “Delivery arrangements”.

Can I return my purchase?

Yes. See our “Returns policy”.